Financial Services, with a core of love
Thirty (30) years ago, our cofounder, Joan Duncan, had a vision to create a financial institution that honours each person and provides opportunities for individuals to fulfil their financial goals and dreams. Her unique vision was grounded in her core beliefs that there is greatness in every human being; and in the power of unconditional love to release that greatness. It is those same beliefs that, to this day, still motivate the JMMB Group to honour each person and to have the best interest of all at heart. We invite you to join the JMMB family and experience love and realise the greatness within, as we help in the achievement of you and your family’s life goals.
JMMB is an integrated financial services provider who is committed to showing heart-to-heart connections and providing genuine, caring relationships, as we proactively deliver personalised financial plans that offer access to our wide range of financial solutions, including banking and investments. We currently partner with 412,000 clients, and their families, and we also want to be your Financial Life Goals Partner, holding your hand and coaching you along the journey towards your goals.
If you believe in love in action, then come, partner with us and experience our promise to you.
Our Mission
Everything we do at JMMB is, ultimately, to help everyone to experience love and to realise the greatness in themselves, their families and their communities.
In serving our clients, our goal is to maximise client satisfaction through exceptional client care and world class financial expertise.
Our core values of love, care, integrity, honesty and openness, are demonstrated in everything that we do and everything that we are.
We are a dynamic, international, multi-faceted financial group of companies that has a caring, loving and fun environment where team members are happy, productive, creative and fulfilled.
Our Vision of Love
In the early years of our existence, JMMB team members were invited to co-create a statement that would describe the type of company that they wanted JMMB to be. After many hours of sharing and collaboration, the statement they created is known as JMMB’s Vision of Love. It continues to serve as a guide and a reminder of who we are. It is openly accessible to all team members and clients; and excerpts from the Vision of Love are read before the start of all internal meetings. We are happy to share it with you here.
JMMB is seeking to create an organisational environment in which team players can achieve their full potential. Accordingly, the teams at JMMB are committed to a long-term ongoing process of holistic development that recognises the complete development of the individual. JMMB is, therefore, a medium through which individuals may have dreams for themselves; and can extend those dreams beyond the organisation into an infinite, prosperous and abundant society and universe. Each person is loving and respectful of each other, and represents an important link in a chain of LOVE serving each other, sharing ideas; building each other. Hence the JMMB vision is shared by all team players.
The JMMB team is clear that the organisation is based on UNCONDITIONAL LOVE and MUTUAL RESPECT. This LOVE is expressed in ongoing day to day working relationships and performance. Unconditional love is expressed in every interaction and is the foundation upon which the organisation rests. Love motivates the JMMB team to serve our clients who are a very special part of our family. The driving force of the organisation is to provide opportunities for team players to expand their potential, to recognise the power within and their ability to fully express and manifest this power to the benefit of the individual, the organisation and the society. In the process, all individual and organisational goals are achieved.
This is the central ethos/philosophy of JMMB and becomes increasingly challenging as the organisation increases in size. This innovative approach to life represents a new way of looking at the world, where equality and equity are dominant. Hence, this represents a paradigm shift. JMMB is therefore actively and publicly involved in charitable and voluntary activities within the society and recognises and accepts its social responsibility; understanding that it has everything to do with JMMB which is part of the link in the wider chain.
With this perspective, the JMMB team recognises diversity, while celebrating differences among team members, realising that there are commonalities that bind members together. When this ‘One-Ness’ is accepted, nurtured and developed, this enhances the ongoing implementation of the shared vision. The intention is to ensure that wherever conflict exists, we achieve to a positive outcome.
JMMB is committed to life in all its abundance. Accordingly, team players recognise the links between the organisation and the wider society and the inter-relatedness of all life. In keeping with this, JMMB is committed to being actively concerned with the conservation, preservation and sustenance of the natural environment in order to ensure sustainable development.
That atmosphere that JMMB is in the process of developing may be defined as an energy field where overlapping circles of creativity, passion, excitement, fun and laughter coexist in a dynamic process that ultimately leads to higher and higher levels of self-actualization; hence, the achievement of the organisational mission. This is a loving, caring, and honest atmosphere where ideas are valued and shared openly; where a balance is created between aspirations and practical aspects of work and life, between actualization and potential. There is no fear, no limitations, no boundaries. Team members are, therefore, expected and encouraged to be genuine, taking responsibility to express anything they feel, knowing that it is safe to do so. To ensure this, JMMB is committed to provide an open forum for ideas to be discussed, tested and implemented in order to help each other grow.
Team members, therefore, envision JMMB as the premier financial institution of its kind: successful, professionally managed with team members giving exceptional client care and striving to achieve excellence in all areas of life. Team members see JMMB continuing to expand beyond Jamaica, retaining its spiritual characteristics and, therefore, developing all the disciplines required for its continued success.
Empowerment Through Excellent Client Care
We aspire to be the undisputed leader in exceptional client care, through love, integrity, fun and togetherness.
We promise to:
- Be solution oriented. Your instructions are followed and your business is done the first time around.
- Be exemplary by delivering efficient and prompt service, anticipating your needs, and exceeding your expectations.
- Be transparent through open communication, keeping you informed and delighted.
- Act with integrity and care, value your feedback, and respond with urgency. We are responsible for all your interactions, delivering timely resolutions.
- Live our Mission & Vision through personalized attention and memorable experiences. You will feel the love of our team.
- Enrich the quality of your life through financial planning, and sound investments. We are dedicated to your empowerment.
- Celebrate with you when you attain your goals, sharing fun and togetherness.
- Share our success with both you and our team members as we grow. This is the power of our values.
- Be in your world, coming from a place of love and understanding. Every time.
Milestones:
- Jamaica Money Market Brokers (JMMB) opened for business in November 1992, as the first money market broker in Jamaica.
- In October 2007, JMMB Puesto de Bolsa opened its doors in the Dominican Republic.
- On June 29, 2012, JMMB acquired the Capital & Credit Financial Group (CCFG) in Jamaica, allowing JMMB to offer merchant banking, remittance, and unit trust products and services.
- JMMB gained full ownership of the Intercommercial Bank Limited (IBL) Group in 2013. On May 2, 2016, IBL Bank was rebranded JMMB Bank (T&T) Ltd.
- Jamaica Money Market Brokers Limited, under an approved Scheme of Arrangement, was delisted from the Jamaica Stock Exchange (JSE), Barbados Stock Exchange (BSE) and Trinidad and Tobago Stock Exchange (TTSE), and relisted as JMMB Group Limited on April 13, 2015.
- In August 2017, JMMB Merchant Bank transitioned to JMMB Bank (Jamaica) Limited.